This Legal notice identifies the operator of BlueSpring Delivery and provides the information that customers, families, partners, and authorities may need when dealing with us. Last updated: 17 September 2026. BlueSpring Delivery is a drinking water delivery service and website covering 10-liter water packs for home, office, events, and everyday hydration, plus a special offer of three 10-liter packs with a 0.5-liter gift bottle. The pages on this site are the storefront for that depot. They describe water you can order from BlueSpring Delivery for delivery in South Africa. They are not a live municipal water notice and they are not a laboratory certificate for every sip.
BlueSpring Delivery
Dibanisa Rd, Kwazakhele, Gqeberha, 6205, South Africa
Email: [email protected]
Phone: +27414664663
Correspondence in English is preferred on this website. The depot is based in Gqeberha, and ordinary replies are sent on South African working days. Customer service is attended in South Africa time, Monday to Friday, 08:00 to 17:00, excluding public holidays. Voicemail left outside those hours is handled on the next working day where practical. If you write about a purchase, include the order number and a receipt reference, never a full payment card number. If you write about a legal claim, set out the words or the product page you mean so we can find the right record. We do not publish extra email addresses or extra telephone numbers. Use the details above for orders, privacy, cookies, and complaints.
BlueSpring Delivery is an online drinking water retailer with local delivery. We photograph, describe, and sell 10-liter water packs and a small gift bottle on qualifying orders. Checkout on this website is how you buy from us. Payment methods are those shown at purchase. Shipping is offered to addresses we can reach from Gqeberha. The site also publishes original route notes, pack explainers, seasonal columns, and opinion pieces covering home drops, office drops, event drops, and everyday hydration. Optional newsletter content is service information, not a paid magazine. We focus on simple ordering, clear product information, practical 10-liter packs, and reliable customer service. Discover fresh water with BlueSpring Delivery, quality, convenience, and hydration at your door.
Lindiwe Nkosi, Route Lead, is responsible for the commercial, editorial, and legal content published on this website and may be contacted for formal notices at the postal address and email above. Ordinary customer enquiries, correction requests, pack questions, and return requests should use the same email address and telephone number, which reach the Gqeberha depot directly during working hours in South Africa. Technical hosting of files does not transfer that responsibility. Thabo Mthembu oversees order fulfilment questions. Ayesha Naidoo oversees quality and returns correspondence. Sipho Dlamini oversees outbound route notes. Zanele Petersen oversees the newsletter and contact-form queue.
Sales through this storefront are subject to South African consumer protection law, the Consumer Protection Act 68 of 2008. In plain language, you are entitled to clear information before you buy, to products that match the description, to a legal guarantee if goods are defective, and to a fair process if you withdraw from a distance contract where that right applies. Reading route pages costs nothing. Our newsletter is optional and can be cancelled at any time. Mandatory consumer protections apply to the commercial dealing you have with us when you buy water, and nothing in our notices limits those rights. If we cannot resolve a complaint, you may approach the National Consumer Commission after you have given the depot a chance to answer. Sealed bottles that have been opened are treated as used for hygiene reasons unless a defect is shown.
Personal data from contact forms, checkout, cookies, and the newsletter is handled under POPIA, as explained in the Privacy Policy and Cookie Policy. We collect what we need to sell drinking water, deliver packs, and speak with you. We do not sell your name to unrelated lists. Privacy requests go to the same depot email. Lindiwe Nkosi reviews access, correction, and deletion requests. We may need to keep invoices for tax periods even after a marketing list is cleared. The website is delivered as a set of static pages with supporting stylesheets, scripts, and images. The BlueSpring Delivery name and original photography remain ours or our licensors.
Customers, families, and readers may request a correction or a right of reply about a product page. Send the headline, the date of publication, the passage in question, and the outcome you seek to the depot. Requests are reviewed by the Route Lead. Where a point is upheld we publish an amendment that records what changed, and where it is not upheld we explain the reasoning. If you are unhappy with a product page, a drop, or the conduct of our depot, email [email protected] and mark the subject line as a complaint. Include your full name, a contact number, the order or page details, and what you would like us to do. We aim to acknowledge complaints promptly and to give a reasoned written reply. Do not include full payment card data.
BlueSpring Delivery operates its depot activity from Gqeberha, South Africa, and complies with the South African rules that apply to a drinking water retailer of this kind. Where a commercial transaction occurs, invoices are issued according to the transaction type and the applicable local rules. Prices at checkout are shown in South African rand unless a page clearly states otherwise. We serve customers who can receive delivery from our Gqeberha routes. All content on this website is published in English. Postal correspondence should be addressed to BlueSpring Delivery, Dibanisa Rd, Kwazakhele, Gqeberha, 6205, South Africa. Formal legal notices should name Lindiwe Nkosi, Route Lead.
